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Privacy policy

How we handle information when you contact TOP Construction about a tiling or renovation project.

Last updated: 24 September 2026

TOP Construction Pte Ltd (UEN 202041282K) uses the details you provide to respond to your enquiry and discuss the work you need. This policy covers our website and TOP Construction lead forms hosted by Google.

Information we collect

When you submit a website enquiry or a Google-hosted lead form, we may receive your name, email address, phone number, the type of work you are interested in, and any project details you choose to provide. If you contact us by phone, email or WhatsApp, we receive the information you share in that conversation.

Our website and advertising tools may also receive technical information about visits and interactions, such as the page visited, browser or device details, and whether an ad or contact link was used.

How we use it

  • Respond to your enquiry, discuss your project, arrange a site assessment and prepare or follow up on a quotation.
  • Keep a record of enquiries and related communications so our team can manage the request.
  • Operate and protect the website, including checks that reduce automated or abusive submissions.
  • Understand how people use the website and measure the performance of our advertising.

Who receives it

Website enquiries are sent by email to our team and kept in a private enquiry record. Staff and service providers supporting our website, email and advertising may access information when needed for these purposes.

If you submit a TOP Construction form hosted by Google, Google processes your submission and makes it available to us through Google Ads and any lead-delivery option we configure. If you choose to open WhatsApp, that interaction takes place through WhatsApp. These services also have their own privacy policies.

Website and advertising

We use Google Analytics and Google Ads tags to understand website use and measure actions such as successful website enquiries and WhatsApp-link clicks. A recorded click does not tell us whether a WhatsApp message was sent. Google may use cookies or similar technology when these services run. You can manage cookies through your browser settings and read Google’s privacy policy for information about Google’s processing.

Retention and security

We keep enquiry information for as long as it is needed to handle the request, provide services, and meet applicable business or legal requirements. We restrict access to the private enquiry records maintained by our website. Google-hosted lead information is also subject to Google’s lead-data handling.

Your choices

You may contact us to ask about the personal data we hold, request a correction, or withdraw consent for a use of that data, subject to applicable requirements. If we can no longer use the details needed to handle your enquiry, we may be unable to continue with the request.

Contact us

For privacy questions or requests, email info@topconstruction.com.sg. We may update this policy when our practices change; the date above shows the current version.

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